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- The Secret To Giving Great Feedback
Quote of Today
“It is often the small steps, not the giant leaps, that bring about the most lasting change.”
Hey there 👋 Thank you to everyone that gave us feedback on last week’s edition. We ❤️ it. Super convenient because today is all about giving great feedback 🙂 But first, here’s a question!
What is one important lesson for life that isn’t taught at school, but that you want to teach your kids?
⚡️Focus of Today
⚒ An electrician has their toolbox just like dentists have their drills. One of the most overlooked tools in today’s world is giving great feedback.
🤓 We’re willing to bet that in the last 24 hours you’ve given at least one person feedback on something. Why not learn how to give better feedback? Being able to say difficult messages well is not easy. Let’s dive in.
🤯 LeeAnn Renninger claimed that 26% of employees in her research strongly agree that the feedback they get actually improves their work. Those numbers are not exciting. LeeAnn dives into why that is the case in her video but for today, we want to share advice for giving great feedback.
💯 LeeAnn and her team spent many years going into many companies and studied the best feedback givers, here is her 4 step formula as a result:
The micro-yes: Great feedback givers begin their feedback by asking a question that is short but important. It lets the receiver know that feedback is actually coming. It would be something, for example, like, "Do you have five minutes to talk about how that last conversation went?"
Giving your data point: Here, you should name specifically what you saw or heard, and cut out any words that aren't objective. This goes for both positive or constructive feedback.
Show impact: You name exactly how that data point impacted you. This gives a sense of purpose of meaning, logic, and purpose between the points.
End on a question: Great feedback givers wrap their feedback with a question. Such as “how do you see it?” or “this is what I am thinking we should do, what are your thoughts on it?” This changes the feedback from a monologue to a discussion.
🤔 LeeAnn also found that great feedback givers ask for feedback regularly! She says that you shouldn’t wait for feedback to be given to you but you should actively ask for it.
🧠This establishes you as a continual learner, and you’ll grow a lot more on the way.
📖 Content Feature
👀 What are you binging on Netflix currently?
🎬 Patty McCord was the chief talent officer at Netflix. In her new book, Powerful: Building a Culture of Freedom and Responsibility, she shares what she learned there and elsewhere in Silicon Valley. She has an incredible story, here are some takeaways from her book.
“One of the most important insights anyone in business can have is that it’s not cruel to tell people the truth respectfully and honestly. To the contrary, being transparent and telling people what they need to hear is the only way to ensure they both trust you and understand you.”
“We wanted people to practice radical honesty: telling one another, and us, the truth in a timely fashion and ideally face to face. We wanted people to have strong, fact-based opinions and to debate them avidly and test them rigorously.”
“Great teams are made when every single member knows where they’re going and will do anything to get there.
🥳 We hope you enjoyed that. Have a second to give us feedback? Write a quick reply to this email, we read every message.
With love,
— Amir and Erik
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